Use these complaint letter templates to make Audi of America aware of your dissatisfaction with the poorly designed instrument cluster in your 1999-2005 TT or A/S4.
Action:
1. Edit these letters to match your circumstances
2. Print them, and mail to the addresses provided. Send one copy to AoA, and the other to the NHTSA - make them aware of this burgeoning, designed-in safety problem.
Below are some of the web pages cited in the letter.
1. Audi UK Repairs failed 1999-2005 clusters free of charge:
http://www.tt-forum.co.uk/ttforumbbs/viewtopic.php?t=56067
2. Sample of Audi TT Owners with failed clusters at AudiWorld:
http://forums.audiworld.com/tt/msgs/1555652.phtml
3. BBA Remanufacturing Rebuilds these “Problem” clusters:
http://www.bba-reman.com/content.aspx?content=audi_tt_dashboard_failing
4. Edmunds CarTalk Forums - Audi TT Failed Clusters:
http://townhall-talk.edmunds.com/direct/view/.f0e9e94
5. British Broadcasting Corporation Consumer Watchdog Segment results in Audi UK Warranty Extension/Refund Programme:
http://www.bbc.co.uk/consumer/tv_and_radio/watchdog/reports/transport/transport_20060124.shtml
These letters should only take 5-10 minutes to complete, and may ultimately result in the action we deserve - no or low-cost Audi cluster replacements that have been redesigned to avoid the dangerous, designed-in LCD and gauge failures we’re all familiar with.
-voughtt
