A/R Recovery

We first start by analyzing your Accounts Receivables and provide an "AR Recovery clean up" of your past due insurance accounts to make sure your oldest claims are submitted prior to them becoming un-collectable. While this process is underway we will work on your current claims to ensure maximum reimbursement. We will relentlessly and aggressively pursue the insurance companies for any underpaid, unadjudicated and denied claims to get your money.

Secondary/Tertiary Claims

SMBS understands that in order to get maximum reimbursement for your practice, we need to send claims to all appropriate insurance companies. Often patients have secondary and tertiary insurance carriers to give them better coverage. Once we receive the initial payment by the primary carrier, we will automatically attach the primary EOB and submit it to the secondary /tertiary carriers for the balance.

Customized Reports

Comprehensive, timely and accurate financial information is vital to your practice. To help you achieve this goal, we provide customized month end reports that give you a comprehensive analysis of your billing and receivables. Our Billing system includes a dynamic "Report Generator". We can custom design any report you desire such as receivables and aging reports, transaction reports, day sheets, insurance reimbursement analysis, insurance charge analysis, managed care analysis reports and other productivity reports.

Credentialing/ Re-credentialing

Credentialing may be of particular importance to new practices. This process of "signing up" with carriers for the first time can be tedious and overwhelming, especially when just starting out. For an additional fee, Symbiosis Medical Billing Solutions can help you either obtain credentialing if you are starting a new practice or get you re-credentialed if you are required to, by the insurance companies. We will fill out each application, submit it to the insurance companies and follow up until credentialing is achieved. We will provide you with a biweekly update of your credentialing status to help you know when you can expect to be done with the process. Our credentialing experts will be glad to take this time consuming work away from your office and allow you to focus more on your practice.

Electronic Claims Submission

Electronic Claims transmission will significantly expedite your payment process and you will be able to receive payments within 2-3 weeks as opposed to 45 to 90 days with paper claims. Initial rejection rate will be decreased to 2-3% as opposed to an average of nearly 30% or more.

Relentless Claims Follow up

We will diligently and relentlessly follow up on all the claims to ensure that no claim is overlooked. If information is missing which delays the processing of the claim, your front office will be notified immediately so that the claims can move forward in the processing cycle. Unpaid / Denied / Rejected claims will be analyzed, accounted and acted upon by the AR team immediately to help ensure you receive the maximum reimbursement from the insurance company.