What is the cost for your service?

We charge a percentage of reimbursements. We are only paid on the amounts actually collected.

How long is the set-up process? Do you have any set-up cost?

Generally, the process takes 7-14 days for most physicians. We can give you a more accurate estimate after reviewing your individual practice. There is not set-up cost

How would I send my billing information to you?

We provide a secure document management and transmittal system

Do I have to sign a contract?

NO. SMBS works on a non-binding contract. So you do NOT have to sign any contract requiring you to use our services for any length of time like other billing services. However due to HIPAA regulations, you must sign a Business Associate Agreement.

Do you transmit claims electronically?

Yes, we submit claims electronically to most carriers. Insurance carriers who are not equipped for electronic claims submission will receive our computer generated claims on paper utilizing a standard HCFA 1500 claim form.

Will you file our claims to secondary /Tertiary payers?

Yes. Secondary and tertiary claims submission is part of our service.

How will I receive my insurance payments?

Payments will continue to be sent directly to your office or via an Electronic Funds Transfer (EFT) to your bank account

Who do my patients call when they have questions?

Patients can call our office directly to ensure prompt customer support.