You’ve probably read about large, multinational companies outsourcing services such as IT and Call Centers to India and China, but chances are you have never considered outsourcing for your practice. Think about it, you already outsource some of your services such as office equipment repair, building maintenance and even the person who comes in to water the plants in your office. Why? So you can focus on what you do best - providing quality medical services to your patients. We might not be able to water your plants or repair your printer, but we can make sure that you receive world class billing solutions that allow you to spend more time with your patients and less time with your bookkeeper.

Business Process Outsourcing (BPO)

The number one reason sited by most companies currently outsourcing is to focus on core business. Other benefits include reduced operating costs, freeing internal resources for other purposes and specialized skill sets. When you choose SMBS for your medical billing solution, you will have access to our staff of insurance industry billing experts, state of the art software and our experience in maximizing revenue. This leaves you more time to practice medicine, and your staff to focus on customer service.

Onshore vs. Offshore

Many companies providing BPO services are offshore providers in countries such as India, China and the Philippines. Although offshore companies can provide low cost services, issues such as time zone differences, language skills, cultural alignment and even political and infrastructure instability can erode your initial savings. With SMBS you get the best of both worlds. We are US based so you can rest assured that we are available when you need us, we speak your language and that your critical business data is safe and secure. 

SMBS Fast Facts

Although outsourcing has generally been considered a large-scale solution for IT services, another approach called Business Process Outsourcing (BPO) has emerged as a way for businesses to leverage the benefits of outsourcing for services such as Accounting, Financial Analysis and even Medical Research.

    A recent survey by The Outsource Institute identified the following reasons for outsourcing: