Education:

To transition into another executive or management career in the tech sector in the Seattle area. After successfully opening and managing an eCommerce business for nearly four years, I offer valuable technical, management and customer service experience. I am looking for a forward thinking career that can benefit from my innovative mindset, strong technological background, business ownership and management skills.

General Contractor’s Assistant – Rohrer Custom Homes - 2007-Present

• Manage various residential general contracting projects including new construction and remodels

• Provide internal IT support for office applications and financial software

Owner – The Big Drop Inc. - 2004-2007

• Developed an eBay consignment store from concept to fully operational business – www.TheBigDrop.com

o Created a valuable service worthy of being brought to the market

o Secured legal protection for the product and business

o Implemented workflow systems and procedures for every step of the auction process including item intake, processing and description, photography, inventory management, and shipping systems

o Formulated communications systems for employees and developed a professional public persona including a logo, promotional materials, and multiple advertising campaigns

o Incorporated cash flow management systems to pay customers and employees, track financial progress, and plan future expansion

o Guided the business with positive leadership including hiring, managing, training, disciplining, and terminating employees

• Invested thousands of hours serving customers and developing personal relationships with both online and in-store patrons. Effectively and efficiently resolved occasional customer complaints

• Oversaw the design, development, and implementation of a web enabled database that controlled all high level business functions

• Increased sales from $300k in 2005 to $400k in 2006

Plant Manager’s Assistant – Specialty Manufacturing & Processing - 2001-2003

• Maintained, repaired, and installed complex manufacturing equipment

• Evaluated deficiencies and inefficiencies in the manufacturing process and invented equipment and systems to increase performance

• Trained employees to use new equipment and procedures

Technical Supervisor’s Assistant – Moody Bible Institute - 1996-2000

• Taught professors and students to use software and internal systems

• Supervised multiple computer labs, student newspaper, and yearbook PC’s

Objective

Rockwell Institute – Real Estate License - 2007

Wheaton College - MA Church History - 2003-2005

LPI Linux Training – Linux Certification - Level 1 & 2 - 2001

Moody Bible Institute - BA Christian Theology - 1996-2000

Youth Pastor – St. Paul Episcopal Church - 2001-2005

1. • Led youth activities on a bi-weekly basis
   

2. • Organized and executed mission trips and youth development outing

Experience

Education

Volunteer

Experience:

Rohrer Custom Homes

Most Recent Addition

Rohrer Custom Homes

’07 Puyallup, WA

Contact:

Matthew Haak

Rockwell Institute

WA Real Estate Sales License

2007